Helpful Hints For Your Personal Injury Case

OUR COMMITMENT TO YOU

As a client of Franks & Rechenberg, P.C., we:

1. Return your phone calls promptly;

2. Inform you of all settlement offers;

3. Explain all your legal options, make a recommendation, and then let you make an informed choice; and

4. Try to achieve the best result as quickly as possible for you.

HELPFUL GUIDELINES

Below we provide a few helpful guidelines regarding your case:

Dress/Attire: Clients of Franks & Rechenberg, P.C. should dress in a professional manner when appearing in Court. Dress as if you were attending your place of worship. Avoid blue jeans, tshirts, tank tops, and recreational clothing. Remove any visible piercings.

Court Appearances: When you are scheduled to appear in Court, you will be screened through Court security, so leave any non-essential items in your car or at home. Wait inside the Courtroom for us, where we can meet and avoid any delay in your case. Once we meet with you in Court, we will handle your matter as quickly as possible.

Conduct in Court: If the Judge or Defense asks you any questions, answer by speaking in a clear voice. Do not nod your head or answer “Uh-Hum” - the Court reporter or Court recording system only records speech, and cannot record gestures. Address the Court with respect. Responses such as “Yes, Ma’am” or “No, Ma’am”, or “Yes, sir”, or “No, sir”, create a favorable impression.

WHILE YOUR CASE IS IN PROGRESS , IT IS OF GREAT IMPORTANCE
THAT YOU DO YOUR PART AND KEEP YOUR ATTORNEY FULLY INFORMED.

We provide some suggestions that you will find helpful:

1. PRESERVE EVIDENCE IN YOUR POSSESSION: Save physical objects that relate to your case, such as braces, belts or traction devices that were prescribed because of the accident. Keep these items in your possession.

2. FORWARD ALL BILLS: At frequent intervals send us all bills related to your accident or injury.

3. NOTIFY OF CHANGE OF ADDRESS OR PHONE NUMBER: Keep us informed of your correct address and phone number (including temporary changes). If may be necessary to reach you quickly.

4. KEEP FRANKS & RECHENBERG, P.C. INFORMED: Please inform us immediately if any of the following occur:

A. Your condition worsens.

B. You get better. Reach MMI (Maximum Medical Improvement)

C. You have another accident, injury, complication or other illness.

D. You are hospitalized.

E. You go back to work or are discharged from treatment by your doctor.

F. You change doctors or go to another doctor or you are referred by your doctor to a specialist (please call us before you have your first appointment).

G. Any other circumstances that occur that you think will affect your claim or your health.

5. BE CAREFUL WHAT YOU SAY: Discuss your case only with Franks & Rechenberg, P.C. Do not provide information to anyone except your doctor(s), or treating medical professional without David N. Rechenberg’s approval.

6. KEEP GOING TO THE DOCTOR(S): This is very important. Follow your doctor’s instructions and treatment and do not stop seeing your doctor(s) until you are discharged from further treatment. FAILURE TO OBSERVE THIS MAY RESULT IN SERIOUS ADVERSE CONSEQUENCES TO YOUR CLAIM!

7. TAKE PHOTOGRAPHS of all visible injuries that were caused by the accident, and the progression of your injury during the healing process.

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